1. About these terms

These terms apply to all bookings for AI and Ethics in Private Practice, held on Friday 23rd October, online

The event is organised by Claire Feldman, trading as Prosper in Private Practice. Contact: claire@prosperinprivatepractice.com

By booking a place you agree to these terms. Please read them before you pay.

2. What you are booking

Depending on the ticket you select:

Morning only — 10:00am to 1:00pm

Payment is taken in full at the time of booking. Your place is confirmed only once payment has been received and you have received a confirmation email. We do not offer instalment or split payments for this event.

Prices are in pounds sterling.

4. Refunds
Refunds are available in full up to 7 days before the event (on or before 16th October)
After that date, tickets are non-refundable.
Refunds are made to the original payment method and usually take 5 to 10 working days to appear.

If you cannot attend and it is too late for a refund, please see the transfer option below.

5. Transfers
You may transfer your ticket to another qualified therapist up to 7 days before the event. Email me the new attendee's name and email address and I will update the booking.
Tickets cannot be transferred to a future event.

6. If you do not attend

If you do not attend and have not requested a refund or transfer within the periods above, no refund is due. The take-home resource pack will still be sent to you by email.

7. If I have to cancel or change the event

If the event is cancelled, you will receive a full refund.

If the event is postponed, you will be offered a place on the new date. If that date does not work for you, you will receive a full refund.

In either case my liability is limited to refunding what you paid. I cannot reimburse travel, accommodation or other costs you have incurred, so please consider this before booking non-refundable travel.

If I am unwell or otherwise unable to run the day, I will either postpone or cancel and the terms above will apply.

8. Changes to the programme

The timings of the day are fixed. The content and emphasis within each session may be adjusted so the day reflects what attendees most need, and because this is a fast-moving subject. Any changes will be in keeping with the advertised purpose of the day.

You are responsible for your own device, your own account, and for complying with the terms of service of any platform you use. I have no affiliation with, and receive no payment from, any AI company. Nothing on the day is endorsed by them.

10. Client confidentiality during the event

This matters more here than in most training rooms.

No identifiable or confidential client information may be entered into any AI tool at any point during the day.
Case examples discussed in the room must be anonymised so that no client could be identified.
What other attendees share in discussion is confidential. Please do not repeat it outside the room in a form that could identify anyone.

You remain responsible at all times for your own professional and ethical obligations, including those owed to your clients, your professional body and your insurer.

Photographs may be taken during the day for future promotional use. If you would rather not appear in them, tell me at the start of the day and I will make sure you don't.

12. Materials and intellectual property

All materials, including the THINK Framework, worksheets, templates and the take-home resource pack, remain the intellectual property of Claire Feldman.

You may use them freely within your own practice, including adapting the templates for your own use. You may not resell them, publish them, share them with non-attendees, or use them to deliver training to others.

13. About the templates and content

The training, templates and resources are starting points to be adapted to your own practice. They are not:

legal advice
data protection advice
clinical supervision
approved or endorsed wording
accredited by any professional body

You should check anything client-facing with your own professional body, insurer, or a data protection adviser where that would be appropriate. Any decision you make about using AI in your practice remains yours, and you remain professionally accountable for it.

14. CPD certificate

You will receive a certificate of attendance stating the hours attended and the content covered. This is not an accredited or endorsed CPD qualification. Requirements vary between professional bodies, so please check your own before booking if this matters to you.


16. Conduct

This is a professional setting and I expect the courtesy therapists generally extend one another, including where people disagree, which they will.

I reserve the right to ask anyone to leave whose behaviour is abusive, discriminatory or disruptive to others' learning. No refund will be given in these circumstances.

17. Your personal data

I collect your name, email address and any access or dietary information you give me, in order to administer your booking and run the event.

Your data is held securely and is not sold or shared with third parties, other than the payment and email providers needed to run the booking.
Booking records are kept for 7 years for accounting purposes. Other details are deleted within 12 months of the event.
Marketing emails are sent only if you have separately agreed to receive them, and you can unsubscribe at any time.
You have the right to ask what data I hold, to have it corrected, or to have it deleted where I am not required to keep it.

Full privacy notice: Read the full privacy notice

18. Liability

Nothing in these terms limits my liability for death or personal injury caused by negligence, or for fraud.

Otherwise, my total liability to you is limited to the amount you paid for your ticket. I am not liable for indirect or consequential losses, including travel and accommodation costs, loss of earnings, or any outcome arising from decisions you make about AI in your practice after attending.

19. Events outside my control

I am not liable for failure to run the event due to circumstances beyond my reasonable control, including venue closure, transport disruption, severe weather, illness, or public health restrictions. In such cases sections 7 applies.

20. Governing law

These terms are governed by the laws of [England and Wales / Northern Ireland — see note below] and any dispute will be subject to the courts of that jurisdiction.

21. Contact

Claire Feldman Prosper in Private Practice claire@prosperinprivatepractice.com

Refunds

You can cancel and receive a full refund up to 14 days before the session, which is Friday 9 October 2026. You don't need to give a reason.

After that date, places are non-refundable. Please consider transferring your place instead.

Refunds go back to the card or account you paid with, and normally appear within 5 to 10 working days.

To request a refund, email claire@prosperinprivatepractice.com with the name and email address you booked under.

Transfers

If you can't make it, you can pass your place to another qualified therapist up to 7 days before the session, which is Friday 16 October 2026.

There's no charge and no paperwork. Email me the new attendee's name and email address and I'll update the booking and send them everything they need, including the Zoom link.

This is the better option if you've missed the refund deadline, and it means your place goes to someone who can use it.

Places can't be transferred to a future event.

If you can't attend live

If you don't attend and haven't asked for a refund or transfer within the times above, no refund is due.

You'll still receive the replay of the main-room teaching, available for 14 days, and the resource pack, so you won't come away with nothing. Breakout room discussions aren't recorded.

Technical problems

Please check before the day that you can join a Zoom call from the device you'll be using. The room opens at 9:50am so you can test your sound.

If you have connection problems on your side and miss part of the session, the replay covers the main-room teaching. Refunds aren't given for problems with your own internet, device or setup.

If a technical problem on my side means the session can't go ahead or is seriously disrupted, I'll either reschedule it or give you a full refund. Your choice.

If I cancel or postpone

If the session is cancelled, you'll receive a full refund.

If the session is postponed, you'll be offered a place on the new date. If that date doesn't suit you, you'll receive a full refund instead.

Either way, my liability is limited to refunding what you paid. This applies equally if I'm unwell or otherwise unable to run the session.

Questions

If your circumstances don't fit neatly into any of the above, email me. I'd rather hear from you than have you assume the answer is no.

Claire Feldman
Prosper in Private Practice
claire@prosperinprivatepractice.com